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We’d love to hear from you and answer any question you might have.

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If you feel like harming or hurting yourself or other people: 

  • Call 999 
  • Go to your nearest Accident and Emergency (A&E) 

 

If you need medical help fast but it's not a 999 emergency: 

  • Call 111 
  • This is a free NHS number. They can direct you to your local crisis support services, and offer health advice 24 hours a day, 365 days a year 

Shout 

Shout is a free, confidential, 24/7 text messaging support service. Simply text the word ‘SHOUT’ to 85258 and their trained volunteers will be there to listen any time of day or night. No messages to Shout will appear on your phone bill. 

  • Text: 85258 (free 24 hours a day) 
  • Website: giveusashout.org 

Hub of Hope 

The Hub of Hope is a mental health support database provided by national mental health charity, Chasing the Stigma. It brings local, national, peer, community, charity, private and NHS mental health support and services all together in one place, making it easier for you to find the support you need. 

  • Website: hubofhope.co.uk 

Calm 

Calm is a subscription app to aid sleep, meditation and relaxation. From meditation sessions, gentle stretching videos and mindfulness programmes, to soothing music, free resources and relaxing nature scenes and sounds, Calm has been downloaded by millions of people to improve their mental health. 

  • Website: calm.com 

ACAS (Advisory, Conciliation and Arbitration Service) 

ACAS provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law, including mental health. ACAS supports good relationships between employers and employees, but also provides conciliation services to resolve workplace problems. 

  • Telephone: 0300 123 1100 (8am to 6pm Monday to Friday) 
  • Website: acas.org.uk 

ChildLine 

ChildLine is for young people up to the age of 19 to contact, no matter the size of the problem. You can talk to a ChildLine counsellor about anything and this is a free, private and confidential service. 

  • Telephone: 0800 11 11 (freephone 24 hours a day) 
  • Online chat: childline.org.uk/Talk/Chat/Pages/OnlineChat.aspx 
  • Website: childline.org.uk 

Mind Infoline 

Mind Infoline gives confidential support and information on lots of mental health related issues, including where to get help, drug treatments, alternative therapies and advocacy. Mind also has a network of nearly 200 local Mind associations providing local services.

  • Telephone: 0300 123 3393 (freephone 9am to 6pm Monday to Friday, except bank holidays) 
  • Email: [email protected] 
  • Website: mind.org.uk/information-support/helplines/ 

Rethink Mental Illness Advice Line 

Rethink provides expert mental health information and advice on practical issues. They also give help to carers, health professionals, employers and staff. 

  • Telephone: 0300 5000 927 (freephone 9:30am to 4pm Monday to Friday, except bank holidays) 
  • Email: [email protected] 
  • Website: rethink.org/about-us/our-mental-health-advice 

Samaritans 

Samaritans provides emotional support 24 hours a day, 365 days a year. They allow people to talk about feelings of distress and despair, are confidential and offer non-judgemental support. 

  • Telephone: 116 123 (freephone 24 hours a day) 
  • Email: [email protected] 
  • Website: samaritans.org 

SANE Mental Health Helpline 

SANE runs an out-of-hours helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 4:30pm-10:30pm.  

  • Telephone: 0300 304 7000 (4.30pm to 10pm every day) 
  • Website: sane.org.uk/what_we_do/support/helpline 

Ways to get in touch

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Call us

Our phonelines are open 9am to 4pm, Monday to Friday. Please check our frequently asked questions before calling in case your query is answered there. 

0203 928 0760
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Submit an enquiry

Get in touch via our enquiry form. We aim to respond to your enquiry within two working days.

Enquiry form
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Media enquiries

Our media enquiries inbox is regularly checked during working hours. We aim to respond as quickly as possible.
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